About Ace Handyman Services Charlotte Concord
Our Address
9700 Research Dr # 125, Charlotte, NC 28262, USA
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Very professional. I needed my walk-in shower remodeled. It was old and dated and the walls were soft with water damage. They came in and did their magic and now my shower is unrecognizable!!
I have used the handyman service a couple of times over the past few months. I recently moved and needed assistance with some minor projects around my home. The scheduling was prompt, and the service was professional. I kinda talked their heads off a bit but they didn't seem to mind. The guys were very kind and knowledgeable. I was impressed!! I have referred the company to friends too.
Expect to pay an expert level premium for at best amateur craftsmanship. Be prepared to be 100% explicit about your expectations up front, because we were never provided with a mock-up or design to approve. We cancelled the other half of our project because we were unsatisfied with how the first railing turned out. We were initially told that we would still have to pay over 70% ($948) of the quoted price ($1292) for half the work, done poorly at that. When asked to remedy the situation, Ace responded over a week later that in order to redo the railing, we would have to pay for another full day’s worth of labor. We ended up paying $643 for one railing after several days worth of negotiation. Would not recommend, especially not for any aging in place services. I’m just thankful I was able to advocate on my grandmother’s behalf because I could easily see other seniors being taken advantage of.
These guys are true craftsmen! It shows in the quality of their finished product. I would highly recommend them to anyone. They are next level! The communication was exceptional and always open.
I don’t normally write reviews but I was very impressed with their work. They repaired my garbage disposal and replaced my kitchen and bathroom faucets. Great service and workmanship!